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Job Summary:
We are seeking a highly skilled and experienced Senior Director of Account Management and Analytics Advisor to work with large, self-insured employers, focusing on the delivery of high-quality healthcare data analytics solutions. The ideal candidate will have a strong background in healthcare analytics and a proven ability to translate complex, data-driven insights into actionable strategies and clear, digestible content for both analytical and non-analytical stakeholders. This role will involve leading client relationships, managing internal resources toward timely deliverables and ensuring the effective utilization of analytics to drive value and client satisfaction.
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Key Responsibilities:
Account Management:

• Act as the primary point of contact for self-insured employer clients, ensuring satisfaction and fostering long-term relationships
• Serve as a trusted advisor, understanding client needs and challenges, and offering strategic solutions to improve their healthcare programs
• Develop and maintain strong, strategic client relationships by understanding their business challenges and objectives, demonstrating exceptional problem-solving skills
• Coordinate and lead regular client check-ins, presentations and strategic reviews to ensure alignment and satisfaction
• Collaborate with internal teams (data, data science, clinical and investigative, executives etc.) to ensure optimal service delivery to clients
• Become fluent in healthcare claims data as relevant to company’s specific use case
• Nurture client relationships from infancy and throughout business relationship, including managing implementation process as needed
• Collaborate with new clients and their respective carrier(s)/data warehouse/PBM/other external constituents on all necessary documentation and other items in order to intake high-quality claims and health plan data

Data Analytics & Insights:

• Utilize advanced analytics tools and techniques to create insights that inform decision-making, cost-saving strategies and enhanced plan management
• Collaborate with internal teams to ensure the timely and successful delivery of data analytics solutions and insights
• Review client feedback and performance metrics to ensure solutions meet or exceed expectations
• Identify business enhancement opportunities that align with client needs and objectives
• Partner with the sales and solutions teams to develop strategic plans that address client goals
• Plan and lead client update presentations as well as ad hoc client meetings and written communications
• Assist the team in developing marketing initiatives, increasing business success and enhancing sales

Communication & Reporting:

• Translate complex data and analytical insights into clear, actionable reports and presentations for non-technical stakeholders
• Develop and deliver regular client-facing reports and presentations that highlight key performance metrics, trends and opportunities
• Explain technical concepts in a simple, understandable manner for benefits leaders, client executives and other decision-makers with limited technical expertise

Project Management:

• Coordinate internal resources and timelines to ensure smooth implementation and delivery of projects
• Troubleshoot client issues in a timely and proactive manner, ensuring client satisfaction
• Monitor key performance indicators (KPIs) to track the success of initiatives and client satisfaction
• Delegating tasks effectively and managing team dynamics

Team Collaboration:

• Work closely with cross-functional teams such as data scientists, project managers and consultants to deliver cohesive client solutions
• Contribute to team-wide best practices, sharing insights and strategies to enhance client success
• Develop and maintain strong executive relationships

Qualifications:

Education:

• Bachelor’s degree in business, marketing, economics, data analytics or a related field
• Master’s degree is preferred but not required

Experience:

• 5–8 years of experience in account management, client success or related roles within data analytics, technology, or consulting environments
• 4 years of experience in healthcare data analytics
• Proven experience managing senior-level client relationships and negotiating contracts or agreements

Skills and Competencies:

• Exceptional interpersonal and communication skills with the ability to understand and communicate technical insights to non-technical audiences in a tailored and thoughtful manner
• Ability to thrive in a fast-paced and lightly structured environment
• Hands-on, doer mindset
• Highly collaborative, team-focused, open communication and candid work style
• Strong problem-solving and strategic planning abilities
• Ability to break down complex problems into manageable components
• Identifying trends, patterns, and key insights in data
• Developing actionable recommendations based on data analysis
• Understanding data analytics concepts, tools and methodologies, with the ability to translate insights into client strategy
• Proven ability to lead and manage projects independently
• Experience in managing deliverables within deadlines

Preferred Knowledge:

• Strong existing relationships within jumbo self-insured plan sponsor community
• Procurement/medical ASA and/or PBM contract negotiation experience
• Familiarity with benefit analytics, data warehousing and claims data files
• Exposure to statistical methods, data modeling, or machine learning insights and how they inform business decisions
• Macro business knowledge of channels/industries relevant to the company’s client base (e.g. public sector, finance, healthcare, retail, technology, Taft-Hartley, etc.)

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Job Summary  
As a Clinical Analyst at SmartLight Analytics, you will play a critical role in analyzing and interpreting healthcare data to provide actionable insights for improving patient outcomes, optimizing clinical workflows and supporting healthcare decision-making. Our Clinical Analysts are dedicated to identifying, investigating, reporting on and eliminating healthcare fraud and other types of wasteful spend. This position is responsible for using medical coding knowledge, prior SIU/Payment Integrity experience and critical thinking to determine if a pattern of billing is suspect or if a claim is paid incorrectly. The company uses a customized web-portal tool to access claims data. The preferred candidate would be local to the Dallas, Texas area; however, this position is a hybrid position, and a qualified candidate can work remotely with periodic travel to the office. Timely quality deliverables are of paramount importance.

This is NOT a Data Analyst Position with SQL and data sets. 

This position is only eligible for legal residents of the United States of America.

Key Responsibilities

Clinical Data Analysis:

• Identifying and investigating healthcare fraud, waste, abuse and other forms of billing activities leading to improper payments. This work involves reviewing medical professionals, facilities, insured members or the broker community in coordination with the customer’s carrier or third-party administrator
• Review claims data and conduct analysis to look for patterns of potential FWA and other improper payments
• Utilizing information from claims data analysis, plan members and other sources to conduct confidential claims data reviews, relevant investigative activities, document actionable findings and report any suspect billing that could result in an overpayment through designated channels
• Conduct data analysis to review claim and case history
• Reviews claims history, medical reviews, provider files, etc. and utilizes data analysis techniques to detect irregularities, billing trends, and financial relationships using state boards, licensing sites, Secretary of State sites, etc.
• Ensure the quality, accuracy and integrity of clinical data by conducting data validation, cleaning, and preparation.

Collaboration and Stakeholder Engagement:

• Work closely with healthcare professional consultants, clinical teams and business analysts to understand the data needs of stake holders
• Collaborate with data scientists and engineers to build and refine analytics tools that enable improved decision-making
• Present findings and insights to internal teams, clients and stakeholders in a clear, understandable manner

Required Qualifications

• 1- 3 years’ work experience in healthcare billing, claims adjudication, fraud investigation, payment integrity operations and/or healthcare reimbursement
• 1 – 3 years’ experience with CPT and HCPCS code terminology
• Experience with data analysis as it relates to healthcare claims adjudication
• Strong critical thinking skills
• Experience with computer research
• Strong knowledge of clinical terminology, medical procedures and healthcare workflows
• Ability to be concise, independent and provide defensible decisions in writing
• Detail-oriented with excellent communication skills (oral presentations and written) and interpersonal skills
• Strong PC knowledge and skills, including all Microsoft Office products

Preferred Qualifications

• Certified Coding Specialist (AAPC or AHIMA)
• Undergraduate degree in or related to criminal justice or medical/clinical training
• Must have solid ability to accurately document findings in written form
• 1+ years of experience working in the group health business or experience in a healthcare provider’s practice

Skills and Competencies

• Analytical Skills: Strong ability to interpret complex data and derive meaningful insights to drive healthcare outcomes
• Problem- Solving:  Ability to identify issues in datasets and clinical workflows and suggest data-driven solutions
• Attention to Detail: High level of precision and accuracy in handling critical data
• Communication Skills: Excellent written and verbal communication, with the ability to present technical information to non-technical audiences
• Collaboration: Team-oriented with a focus on collaboration across multidisciplinary teams

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Jog Summary:
The Human Resources Administrator supports the daily functions of the Human Resources department, including recruitment and hiring, onboarding, employee relations, benefits administration, compliance with labor laws and maintaining employee records. This position ensures HR processes are carried out smoothly and contributes to fostering a positive and productive workplace.

Key Responsibilities:

• Recruitment & Hiring:
  • Assist in the development of job descriptions
  • Post open positions in JazzHR (Applicant Tracking System)
  • Screen resumes, coordinate and schedule interviews and facilitate candidate communication
• Onboarding & Offboarding:
  • Prepare and facilitate all new hire orientation and onboarding/offboarding processes
  • Process background and reference checks
  • Process new hire paperwork and maintenance of personnel records
  • Assist with exit interviews and offboarding procedures
  • Promote a positive work environment through communication and policy education
• General HR Duties:
  • Respond to employee questions about benefits and payroll deductions
  • Ensure compliance with federal, state and local employment laws
  • Assist with audits, reporting and policy development
  • Special projects as assigned
  • Assist in the creation and distribution of monthly newsletters
  • Assist in “Guru” documentation (knowledge database)
  • Set up reminders and follow up with managers on periodic assessments
  • Assist with managing the annual Performance Review Process
  • Coordinate and support all team members
  • Assist with planning and implementing employee recognition activities
• Administrative Duties:
  • Provide back-up administrative support to the CEO and other company executives
  • Coordinate team calendars/schedule interdepartmental meetings using shared calendars
  • Assist Executive Administrator Assistant in planning company-wide all staff meetings / interdepartmental meetings

Qualifications:

• Education:
  Bachelor’s degree in Human Resources, Business Administration, or related field preferred
• Experience:
  Minimum of 3-4 years in an HR/administrative support role; experience in a corporate or professional setting preferred
• Skills and Competencies:
  • Strong interpersonal and communication skills
  • Knowledge of HR best practices and employment laws
  • High attention to detail and organizational skills
  • Proficiency with Microsoft Office Suite and Teams
  • Ability to handle confidential information with discretion
  • Ability to work with all levels of work associates
  • Critical thinking, analytical and problem-solving skills

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Position Summary:
We are looking for a proactive and detail-oriented Sr. Project Manager who can also take ownership of select remote office management tasks. This hybrid role will work closely with the CTO to drive forward a wide range of technology and business initiatives. You will play a central role in planning and coordinating projects, ensuring smooth execution and maintaining operational efficiency.

Key Responsibilities
Project Management

• Manage and track small to medium-sized projects from initiation through completion, ensuring alignment with business goals
• Coordinate cross-functional teams to ensure timelines, deliverables and dependencies are met
• Develop project plans, timelines, documentation and risk assessments
• Monitor and report on project progress, escalating risks or delays when necessary
• Facilitate meetings and status updates across departments (e.g., engineering, product, operations)

Business Initiative Support

• Partner with the CTO to advance strategic priorities and ensure traction on high-impact initiatives
• Serve as a communication bridge between stakeholders and technical teams
• Help define workflows, standard operating procedures (SOPs) and process improvements

Remote Office Operations

• Assist with planning virtual team events, all-hands meetings and other company-wide initiatives
• Support internal documentation, knowledge management and organization-wide communications
• Supporting day-to-day needs of the team, ensuring progress is being made on department initiatives

Required Qualifications

• 3–5 years of experience in project management, operations coordination or a similar hybrid role
• Proven ability to manage multiple projects in a remote work environment
• Strong organizational, communication and problem-solving skills
• Experience with project management tools (e.g., Asana, Jira, Trello, Monday.com)
• Comfortable working with cross-functional teams in a tech-forward organization
• Familiarity with remote collaboration tools like Teams, Google Workspace, Zoom, Notion or Confluence

Preferred Skills

• Experience working directly with technology or product teams
• Prior experience in a startup or high-growth remote environment
• Basic understanding of agile methodologies or software development lifecycle
• Exposure to light HR, IT coordination or procurement tasks is a plus
• Familiarity with HIPAA, HITRUST, SOC 2 or similar compliance frameworks

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Job Summary:
The Data Engineer is responsible for building and maintaining robust data processing solutions within our healthcare analytics platform. This role focuses on developing T-SQL stored procedures, managing data transformations and supporting our reporting infrastructure. The ideal candidate brings 2-4 years of hands-on experience with SQL Server and T-SQL development, with a passion for working with healthcare data.

We are seeking a talented Data Engineer to join our growing team. The ideal candidate will have solid experience with SQL Server database development and T-SQL programming. While knowledge of healthcare claims processing and reporting tools is beneficial, we provide comprehensive on-the-job training in these areas. This position offers an excellent opportunity to grow your career in healthcare analytics while working with meaningful data that directly impacts healthcare cost reduction.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. 

Key Responsibilities: